Shipping Policy

☉ SITEWIDE: Free Shipping on all U.S. orders — no code needed.

At NTrendSic Mystic, we craft and ship your sacred goods with care. Below are the simple rules of the road.

Where we ship

  • United States only (for now).

  • Most items ship to residential, business, and P.O. Boxes. If a carrier can’t deliver to your address, we’ll reach out with options.

Processing time (made-to-order)

  • Most items are made to order. Please allow 3–5 business days to prepare your order.

  • Some specialized items may take 5–8 business days. If anything looks unusual, we’ll email you.

Delivery time

  • After your order ships, typical U.S. delivery is 4–8 business days via standard ground service.

  • Delivery windows are estimates; carrier/weather/holiday delays are outside our control.

Tracking

  • You’ll receive a shipping confirmation email with tracking as soon as your order heads out.

  • Tracking can take 24–48 hours to update after the label is created.

Split shipments

  • Because items are made in different studios/partner facilities, orders may arrive in multiple packages. You’ll get a tracking email for each.

Order changes & address fixes

  • Need to update the address or cancel? Email us within 2 hours of placing your order. After production starts, changes aren’t guaranteed.

  • If a package is returned due to an incorrect address, we’ll gladly reship; additional postage may apply.

Lost or damaged

  • Arrived damaged? Contact us within 7 days of delivery with photos and we’ll replace it.

  • No movement / lost? If tracking stalls for 7+ days, contact us and we’ll investigate or replace.

Expedited shipping

  • At this time we offer standard shipping only. Expedited options are coming later.

Policies & contact